How To Fix PLM_PTU022 - Database rollback due to termination

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU - Message from development class PLM_ptu

• Message number: 022

• Message text: Database rollback due to termination

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU022 - Database rollback due to termination ?

  The SAP error message PLM_PTU022 indicates that a database rollback has occurred due to a termination in the process. This error typically arises in the context of SAP Product Lifecycle Management (PLM) or related modules when a transaction cannot be completed successfully, leading to a rollback of any changes made during that transaction.
  Causes:
  
  
  System Termination: The process may have been terminated due to various reasons such as:
  
  User intervention (manual termination).
  System errors or crashes.
  Timeout issues.
  Resource constraints (e.g., memory, CPU).
  Deadlocks or lock contention in the database.
  
  
  
  Database Issues: Problems with the database itself, such as:
  
  Corruption in the database.
  Connectivity issues between the application server and the database server.
  Insufficient database resources (e.g., disk space, memory).
  
  
  
  Application Logic Errors: Bugs or issues in the application logic that lead to unexpected behavior or failures during processing.
  
  
  Solutions:
  
  
  Check System Logs: Review the system logs (transaction SM21) and application logs (transaction SLG1) to identify the specific cause of the termination. Look for any related error messages that can provide more context.
  
  
  Analyze Short Dumps: Use transaction ST22 to check for any short dumps that occurred around the time of the error. This can provide insights into what went wrong.
  
  
  Database Health Check: Ensure that the database is functioning correctly. Check for:
  
  Database connectivity issues.
  Resource availability (disk space, memory).
  Any database-specific error messages.
  
  
  
  Review Configuration: Check the configuration settings for the PLM module and ensure that they are set up correctly. Misconfigurations can lead to unexpected terminations.
  
  
  Increase Timeout Settings: If the error is related to timeouts, consider increasing the timeout settings for the relevant processes.
  
  
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to identify the root cause without affecting production.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), SLG1 (Application Log), and DB02 (Database Performance).
  Documentation: Review SAP documentation related to PLM and database management for best practices and troubleshooting steps.
  Performance Monitoring: Implement monitoring tools to keep track of system performance and resource usage to prevent future occurrences of similar issues.
  
  By following these steps, you should be able to diagnose and resolve the PLM_PTU022 error effectively.