How To Fix PLM_DMS021 - Document was not changed. The data read is no longer consistent.

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_DMS - Messages for PI Web Document Management

• Message number: 021

• Message text: Document was not changed. The data read is no longer consistent.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_DMS021 - Document was not changed. The data read is no longer consistent. ?

  The SAP error message PLM_DMS021 ("Document was not changed. The data read is no longer consistent.") typically occurs in the context of Document Management System (DMS) operations. This error indicates that the document you are trying to modify or save has been changed by another user or process since it was last read, leading to a consistency issue.
  Causes:
  
  Concurrent Modifications: Another user or process has modified the document after you retrieved it for editing.
  Session Timeout: Your session may have timed out, causing the data to become stale.
  Database Locking: The document may be locked by another transaction, preventing your changes from being saved.
  Data Integrity Issues: There may be underlying data integrity issues in the database that are causing inconsistencies.
  
  Solutions:
  
  Refresh the Document: Reload the document to get the latest version from the database. After refreshing, you can make your changes again.
  Check for Locks: Verify if the document is locked by another user or process. You can use transaction codes like SM12 to check for locks.
  Session Management: Ensure that your session is active and not timed out. If it has timed out, log back in and try again.
  Conflict Resolution: If you are working in a collaborative environment, communicate with other users to resolve any conflicts regarding document changes.
  Error Logs: Check the SAP application logs for any additional error messages or details that might provide more context about the issue.
  Database Consistency Check: If the problem persists, consider running a database consistency check or contacting your SAP Basis team for assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review the SAP DMS documentation for best practices on document handling and version control.
  User Training: Ensure that users are trained on how to properly manage documents in the DMS to minimize conflicts and errors.
  
  If the issue continues after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.