How To Fix PLM_DMS020 - Customizing error: Change of status necessary -> No subsequent status

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_DMS - Messages for PI Web Document Management

• Message number: 020

• Message text: Customizing error: Change of status necessary -> No subsequent status

Self-Explanatory Message

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• What is the cause and solution for SAP error message PLM_DMS020 - Customizing error: Change of status necessary -> No subsequent status ?

  The SAP error message PLM_DMS020 indicates a customizing error related to the Document Management System (DMS) in SAP. This error typically arises when there is an issue with the status management of documents, specifically when a change of status is required but there is no subsequent status defined in the system.
  Cause:
  
  
  Missing Status Configuration: The most common cause of this error is that the status configuration for the document type in question is incomplete. This means that the system does not have a defined subsequent status that can be transitioned to after the current status.
  
  
  Incorrect Status Sequence: The status sequence defined in the customizing settings may not allow for a transition from the current status to any subsequent status.
  
  
  Customizing Settings: The customizing settings for the Document Management System may not be properly set up, leading to inconsistencies in how statuses are managed.
  
  
  Solution:
  To resolve the PLM_DMS020 error, you can follow these steps:
  
  
  Check Status Configuration:
  
  Go to the customizing settings for Document Management System (transaction code SPRO).
  Navigate to Cross-Application Components > Document Management > Basic Settings > Define Status Management.
  Verify that the status definitions for the relevant document type are complete and that there is a valid subsequent status defined.
  
  
  
  Define Subsequent Status:
  
  If there is no subsequent status defined, you will need to create one. Ensure that the status sequence allows for a transition from the current status to the new subsequent status.
  
  
  
  Review Status Transitions:
  
  Check the status transitions to ensure that they are correctly defined. Make sure that the current status can logically transition to the next status.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the document status change again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the status definitions or how to configure them, refer to the SAP documentation or consult with your SAP Basis or DMS consultant for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CV01N (Create Document), and CV02N (Change Document) for managing documents in DMS.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance on status management in DMS.
  User Roles and Authorizations: Ensure that the user attempting to change the status has the necessary authorizations to perform the action.
  
  By following these steps, you should be able to resolve the PLM_DMS020 error and ensure that your document status management is functioning correctly.