How To Fix PLM_DMS023 - Original for the document was not found.

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_DMS - Messages for PI Web Document Management

• Message number: 023

• Message text: Original for the document was not found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_DMS023 - Original for the document was not found. ?

  The SAP error message PLM_DMS023 indicates that the original document for a specific document in the Document Management System (DMS) could not be found. This error typically arises in scenarios where the system is trying to access or display a document that is either missing, has been deleted, or is not properly linked in the system.
  Causes:
  
  Document Deletion: The original document may have been deleted from the system or the storage location.
  Incorrect Document Link: The document may not be correctly linked to the object or may have been moved to a different location.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Storage Location Issues: The storage location where the document is supposed to be stored may be incorrectly configured or unavailable.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from locating the document.
  
  Solutions:
  
  Check Document Existence: Verify if the document exists in the DMS. You can do this by searching for the document using its document number or other identifiers.
  Review Document Links: Ensure that the document is correctly linked to the relevant object (e.g., material, project, etc.). You may need to re-link the document if it has been moved.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This may involve checking user roles and permissions in the SAP system.
  Verify Storage Configuration: Check the configuration of the storage location in the DMS settings. Ensure that the storage location is active and correctly set up.
  Database Consistency Check: If there are data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to resolve any underlying database issues.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CV03N (Display Document) or CV04N (Document Info Records) to investigate the document's status.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  Documentation: Review the SAP Help Portal for additional documentation on DMS and error handling.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.