How To Fix PLM_AUDIT_APPL075 - Corrective/preventive action &1 cannot be changed (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_AUDIT_APPL - Audit Application

• Message number: 075

• Message text: Corrective/preventive action &1 cannot be changed (&2)

What causes this issue?

You want to change a corrective/preventive action for the audit, for
example, to confirm its completion.

System Response

No change is executed.

How to fix this error?

Check if the status of the corrective/preventive action allows changes
and if the action is being processed by another user.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_AUDIT_APPL075 - Corrective/preventive action &1 cannot be changed (&2) ?

  The SAP error message PLM_AUDIT_APPL075 indicates that a corrective or preventive action (CAPA) cannot be changed due to certain restrictions or conditions. This message typically arises in the context of the SAP Quality Management (QM) module or the Product Lifecycle Management (PLM) module, where CAPA processes are managed.
  Cause:
  The error message can be triggered by several factors, including but not limited to:
  
  Status Restrictions: The CAPA might be in a status that does not allow changes (e.g., completed, closed, or approved).
  Authorization Issues: The user may not have the necessary permissions to make changes to the CAPA.
  Document Locking: The CAPA document might be locked by another user or process, preventing modifications.
  Data Integrity Rules: Certain data integrity rules or business logic may prevent changes to the CAPA under specific conditions.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Status: Verify the status of the CAPA. If it is in a status that does not allow changes, you may need to change its status to one that does (if applicable) or create a new CAPA.
  
  
  Review Authorizations: Ensure that you have the necessary authorizations to modify the CAPA. If not, contact your SAP security administrator to request the required permissions.
  
  
  Unlock Document: If the document is locked, check with your team to see if someone else is currently editing it. You may need to wait until they finish or ask them to unlock it.
  
  
  Consult Documentation: Review any relevant documentation or guidelines related to CAPA processes in your organization to ensure compliance with internal procedures.
  
  
  Error Details: The error message includes placeholders (&1 and &2) that may provide additional context. Check these values to understand the specific CAPA and the reason for the restriction.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to PLM_AUDIT_APPL075 for any patches or updates that may address the issue.
  User Manuals: Refer to the user manuals or training materials for the PLM or QM modules for guidance on managing CAPA processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.