How To Fix PLA638 - There are no valid records in cluster (rgdir)

SAP Error Message - Details

• Message type: E = Error

• Message class: PLA - Message class for Payroll LAtinamerica

• Message number: 638

• Message text: There are no valid records in cluster (rgdir)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLA638 - There are no valid records in cluster (rgdir) ?

  The SAP error message PLA638, which states "There are no valid records in cluster (rgdir)," typically occurs in the context of payroll processing. This error indicates that the system is unable to find valid records in the relevant cluster for the payroll data being processed. The cluster in question, rgdir, is part of the payroll data storage structure in SAP.
  Causes:
  
  
  Missing Data: The most common cause is that there are no records available in the cluster for the employee or the payroll period being processed. This can happen if payroll has not been run for the employee or if the data has been deleted or not yet created.
  
  
  Incorrect Payroll Period: The payroll period being processed may not have any associated data, either because it is in the future or has not been executed yet.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the payroll data.
  
  
  Technical Issues: There could be technical issues with the database or the payroll cluster itself, such as corruption or misconfiguration.
  
  
  Solutions:
  
  
  Check Payroll Execution: Ensure that payroll has been executed for the relevant employee and period. If not, run the payroll process for that employee.
  
  
  Verify Data in Cluster: Use transaction codes like PC00_MXX_CEDT (where MXX is the country code) to check if there are any records in the cluster for the employee. You can also use transaction code SE16 or SE11 to view the contents of the relevant tables.
  
  
  Check Payroll Period: Make sure you are processing the correct payroll period. If you are trying to access data for a future period, you will need to wait until that period is processed.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access payroll data. This may involve checking user roles and permissions.
  
  
  Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis team or technical support to investigate any underlying technical issues with the database or the payroll cluster.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PA03: Maintain HR Master Data
  PC00_MXX_CEDT: Payroll cluster data display
  SE16/SE11: Data dictionary and table display
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for PLA638 in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation related to payroll processing and cluster tables for a deeper understanding of how payroll data is managed in SAP.
  
  
  By following these steps, you should be able to diagnose and resolve the PLA638 error in your SAP system.