How To Fix PLA638 - There are no valid records in cluster (rgdir)

PLA638 - Overview

• Message type: E = Error

• Message class: PLA - Message class for Payroll LAtinamerica

• Message number: 638

• Message text: There are no valid records in cluster (rgdir)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PLA638 - Details

• The SAP error message PLA638, which states "There are no valid records in cluster (rgdir)," typically occurs in the context of payroll processing. This error indicates that the system is unable to find valid records in the relevant cluster for the payroll data being processed. The cluster in question, rgdir, is part of the payroll data storage structure in SAP.
  Causes:
  
  
  Missing Data: The most common cause is that there are no records available in the cluster for the employee or the payroll period being processed. This can happen if payroll has not been run for the employee or if the data has been deleted or not yet created.
  
  
  Incorrect Payroll Period: The payroll period being processed may not have any associated data, either because it is in the future or has not been executed yet.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the payroll data.
  
  
  Technical