How To Fix /PICM/UI053 - Enter valid values for issue category and issue type

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 053

• Message text: Enter valid values for issue category and issue type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI053 - Enter valid values for issue category and issue type ?

  The SAP error message /PICM/UI053 Enter valid values for issue category and issue type typically occurs in the context of the SAP Product Incident Management (PIM) or similar modules where users are required to enter specific values for issue categories and types when creating or managing incidents.
  Cause:
  
  Invalid Input: The most common cause of this error is that the user has entered an invalid or non-existent value for either the issue category or the issue type. This could be due to typos, incorrect selections, or using values that are not configured in the system.
  Configuration Issues: The issue category and type may not be properly configured in the system. If the necessary values have not been set up in the backend, users will not be able to select them.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or select certain categories or types, leading to this error.
  System Bugs: In some cases, there may be bugs or inconsistencies in the system that could lead to this error message being displayed.
  
  Solution:
  
  Check Input Values: Ensure that the values entered for the issue category and issue type are correct. Refer to the documentation or help files to find the valid values.
  Review Configuration: If you have access, check the configuration settings in the backend to ensure that the issue categories and types are properly defined. This may involve working with your SAP administrator or support team.
  Authorization Check: Verify that you have the necessary authorizations to access the issue categories and types. If not, contact your system administrator to request the appropriate permissions.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on valid values for issue categories and types.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may be able to provide insights into any known issues or bugs related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide solutions or workarounds for specific problems.
  User Training: Ensure that users are trained on how to properly enter values for issue categories and types to minimize errors.
  System Updates: Keep your SAP system updated to the latest version, as updates may include fixes for known issues.
  
  By following these steps, you should be able to resolve the error message and successfully enter valid values for the issue category and issue type in SAP.