How To Fix /PICM/UI054 - Error in sending e-mail

SAP Error Message - Details

• Message type: E = Error

• Message class: /PICM/UI -

• Message number: 054

• Message text: Error in sending e-mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PICM/UI054 - Error in sending e-mail ?

  The SAP error message /PICM/UI054 Error in sending e-mail typically indicates that there is an issue with the email configuration or the email sending process within the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Email Server Issues: The email server itself may be down or experiencing issues.
  Authorization Issues: The user or the system may not have the necessary permissions to send emails.
  Incorrect Email Address: The recipient's email address may be incorrectly formatted or invalid.
  SAP Notes: There may be specific SAP Notes related to email sending that need to be applied.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP node settings, including the mail server address, port, and authentication details.
  Ensure that the SMTP server is reachable from the SAP system.
  
  
  
  Test Email Sending:
  
  Use transaction code SOST to check the status of sent emails.
  You can also use the "Send Test Mail" option in the SCOT transaction to verify if the configuration is working.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can connect to the email server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  
  
  
  Review Authorization:
  
  Check if the user has the necessary authorizations to send emails. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are correctly formatted and valid.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes that may address known issues with email sending. You can use the SAP Support Launchpad to find and implement these notes.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SMTP Configuration
  SOST: Send Requests Overview
  SLG1: Application Log
  
  
  SAP Notes: Regularly check for updates or patches that may address email-related issues.
  Documentation: Refer to SAP Help documentation for detailed configuration steps and troubleshooting guides related to email sending.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.