How To Fix PH310 - Archiving class &1: internal error in routine _get_data

SAP Error Message - Details

• Message type: E = Error

• Message class: PH - PA: Archiving & Reorganization

• Message number: 310

• Message text: Archiving class &1: internal error in routine _get_data

What causes this issue?

An internal error has occurred in the archiving routine
<class>_get_data (for archiving class &V1&).

System Response

The system has terminated processing.

How to fix this error?

Try to perform archiving again. If this error occurs again, contact
SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PH310 - Archiving class &1: internal error in routine _get_data ?

  The SAP error message PH310, which states "Archiving class &1: internal error in routine _get_data," typically indicates that there is an issue with the archiving process for a specific archiving class in SAP. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the archiving object itself.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that the archiving process is trying to access or archive.
  Configuration Issues: The archiving object or class may not be configured correctly, leading to errors during the data retrieval process.
  Missing or Corrupted Data: The data that the archiving routine is trying to access may be missing or corrupted.
  Program Errors: There could be bugs or issues in the custom code or standard routines associated with the archiving class.
  Authorization Issues: The user executing the archiving process may not have the necessary authorizations to access certain data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the archiving class in transaction SARA. Ensure that all settings are correct and that the archiving object is properly defined.
  Analyze the Data: Use transaction SE16 or SE11 to check the underlying tables for the archiving class. Look for any inconsistencies or missing data that could be causing the error.
  Debugging: If you have access to debugging tools, you can debug the archiving process to identify the exact point of failure. This may require technical expertise.
  Check for Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Review Authorizations: Ensure that the user executing the archiving process has the necessary authorizations to access all relevant data.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the archiving class and any relevant logs.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: For archiving administration.
  SE16/SE11: For data inspection in database tables.
  ST22: For analyzing dumps that may provide more context on the error.
  
  
  SAP Notes: Regularly check for updates or patches related to archiving issues in the SAP Support Portal.
  Documentation: Review SAP documentation related to archiving processes and best practices.
  
  By following these steps, you should be able to diagnose and potentially resolve the PH310 error in your SAP system.