How To Fix PH115 - System error occurred during lock procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: PH - PA: Archiving & Reorganization

• Message number: 115

• Message text: System error occurred during lock procedure

What causes this issue?

An error occurred during the lock procedure. The cause of the error
cannot be precisely analyzed in the present situation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat the action that triggered this error message. If the error
re-occurs, contact SAP for clarification.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PH115 - System error occurred during lock procedure ?

  The SAP error message PH115, which states "System error occurred during lock procedure," typically indicates that there is an issue with the locking mechanism in the SAP system. This can occur during various operations, such as when trying to access or modify data that is currently locked by another process or due to a system inconsistency.
  Causes:
  
  Database Lock Conflicts: Another transaction may be holding a lock on the data you are trying to access.
  System Resource Issues: Insufficient system resources (like memory or CPU) can lead to failures in the locking mechanism.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can cause locking errors.
  Configuration Issues: Incorrect configuration settings in the SAP system or database can lead to locking problems.
  Transport Issues: If there are issues with transport requests, it may lead to inconsistencies in the locking mechanism.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can identify if another user or process is holding a lock on the data you are trying to access.
  Release Locks: If you find unnecessary locks, you can release them (if you have the necessary authorizations) using the same transaction SM12.
  System Monitoring: Monitor system resources using transaction codes like SM50 or SM66 to check for any long-running processes that might be causing the issue.
  Database Check: Perform a database consistency check to ensure there are no underlying issues. This may involve working with your database administrator.
  Review Configuration: Check the configuration settings related to locking in both SAP and the database to ensure they are set correctly.
  Restart Services: In some cases, restarting the affected services or the entire SAP system may resolve transient issues.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (lock entries), SM50 (process overview), and SM66 (global process overview).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or requires deeper investigation.
  Documentation: Review SAP documentation and community forums for additional insights and similar cases.
  
  Always ensure that you have the necessary authorizations and backups before making changes to the system or releasing locks.