How To Fix PG395 - Infotype & cannot be maintained using the infotype framework

SAP Error Message - Details

• Message type: E = Error

• Message class: PG - Error Messages for Master Data Programs

• Message number: 395

• Message text: Infotype & cannot be maintained using the infotype framework

What causes this issue?

The system attempts to write an infotype record using the new Infotype
Framework. The &V1& infotype is not suitable for this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PG395 - Infotype & cannot be maintained using the infotype framework ?

  The SAP error message PG395 indicates that a specific infotype cannot be maintained using the infotype framework. This typically occurs when there are restrictions or configurations in place that prevent the infotype from being edited or created in the expected manner.
  Cause:
  
  
  Infotype Configuration: The infotype may not be configured correctly in the system. This could be due to missing settings in the infotype definition or the infotype not being activated for the relevant personnel area or employee group.
  
  
  Authorization Issues: The user may not have the necessary authorizations to maintain the infotype. This can happen if the user role does not include the required permissions.
  
  
  Data Locking: The infotype might be locked for editing due to ongoing processes, such as payroll processing or other background jobs.
  
  
  Incorrect Usage: The infotype may not be intended for maintenance through the infotype framework, or it may require a different transaction or method for updates.
  
  
  Technical Issues: There could be underlying technical issues, such as system bugs or inconsistencies in the database.
  
  
  Solution:
  
  
  Check Infotype Configuration: Verify the configuration of the infotype in the SAP system. Ensure that it is correctly set up and activated for the relevant employee groups and personnel areas.
  
  
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to maintain the infotype. This can be done through transaction codes like SU53 (to analyze authorization issues) or PFCG (to manage roles).
  
  
  Check for Locks: Investigate if the infotype is locked for editing. You can check transaction SM12 to see if there are any locks on the infotype.
  
  
  Use Correct Transaction: Ensure that you are using the correct transaction code for maintaining the infotype. Some infotypes may require specific transactions or methods for updates.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific infotype for any known issues or additional configuration steps that may be required.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  
  Infotype Framework: The infotype framework in SAP HR allows for the maintenance of employee data in a structured way. Each infotype has specific characteristics and configurations that dictate how it can be used.
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SM12 (Display and Delete Locks).
  
  
  SAP Notes: Check SAP Notes for any updates or patches related to the specific infotype or error message. This can provide insights into known issues and fixes.
  
  
  By following these steps, you should be able to identify the cause of the PG395 error and implement a solution to resolve it.