How To Fix /PF1/MSG_PO_P852 - Item cannot be partially rejected as it is in queue, which is not open

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_P -

• Message number: 852

• Message text: Item cannot be partially rejected as it is in queue, which is not open

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_P852 - Item cannot be partially rejected as it is in queue, which is not open ?

  The SAP error message /PF1/MSG_PO_P852 indicates that an item in a purchase order (PO) cannot be partially rejected because it is in a queue that is not open. This typically occurs in the context of processing purchase orders, particularly when dealing with goods receipts or invoice verification.
  Cause:
  
  Queue Status: The item you are trying to reject is in a queue that is not currently open for processing. This could be due to various reasons, such as the queue being locked, the status of the purchase order, or the item being part of a process that does not allow partial rejections.
  Document Status: The purchase order or the related documents may be in a status that does not permit changes, such as being completed or closed.
  Workflow Issues: If there is a workflow associated with the purchase order, it may be in a state that does not allow for partial rejections.
  
  Solution:
  
  Check Queue Status: Verify the status of the queue associated with the purchase order item. If it is not open, you may need to wait until it is available for processing or consult with your SAP administrator to understand why it is locked.
  Review Document Status: Check the status of the purchase order and ensure that it is open and available for modifications. If the PO is completed or closed, you may need to reopen it or create a new document for the changes you want to make.
  Consult Workflow: If there is a workflow in place, check its status. You may need to complete or cancel the workflow before you can make changes to the purchase order item.
  Full Rejection: If partial rejection is not allowed, consider whether a full rejection of the item is acceptable. If so, proceed with that action instead.
  SAP Notes and Support: If the issue persists, check for any relevant SAP Notes that may address this specific error. You can also reach out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order) or ME23N (Display Purchase Order) to review the status of the purchase order.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to the purchase order. Sometimes, restrictions are in place based on user roles.
  Documentation: Review SAP documentation or user manuals related to purchase order processing and error handling for additional insights.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.