How To Fix /PF1/MSG_PO_GENERAL017 - Item cannot be recalled because of the technical status

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 017

• Message text: Item cannot be recalled because of the technical status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL017 - Item cannot be recalled because of the technical status ?

  The SAP error message /PF1/MSG_PO_GENERAL017 indicates that an item in a purchase order (PO) cannot be recalled due to its technical status. This typically occurs when the item has already been processed in a way that prevents it from being modified or recalled, such as being fully delivered, invoiced, or having a status that locks it for further changes.
  Causes:
  
  Technical Status: The item may have a status that indicates it has been fully processed (e.g., delivered, invoiced, or completed).
  Document Flow: The item may be part of a document flow that has already been finalized, making it impossible to recall.
  System Configuration: Certain configurations in the SAP system may restrict changes to items based on their status.
  User Authorizations: The user may not have the necessary authorizations to modify or recall the item.
  
  Solutions:
  
  Check Item Status: Review the status of the item in the purchase order. If it has been fully delivered or invoiced, you may need to create a new PO or adjust the existing one through other means.
  Document Flow Review: Analyze the document flow related to the purchase order to understand the current state of the item and any dependencies that may prevent changes.
  Consult with SAP Support: If the status seems incorrect or if you believe there is an error, consult with your SAP support team or check SAP Notes for any known issues related to this error message.
  User Authorization: Ensure that you have the necessary permissions to make changes to the purchase order. If not, contact your system administrator to obtain the required access.
  Alternative Actions: If recalling the item is not possible, consider alternative actions such as creating a credit memo or adjusting the inventory if applicable.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on purchase order processing and status management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order) and ME23N (Display Purchase Order) to navigate and check the status of purchase orders.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your IT department or SAP support for further investigation.