How To Fix /PF1/MSG_PO_GENERAL016 - Payment order cannot be read


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_GENERAL -

  • Message number: 016

  • Message text: Payment order cannot be read

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL016 - Payment order cannot be read ?

    The SAP error message /PF1/MSG_PO_GENERAL016 indicates that a payment order cannot be read. This error typically arises in the context of financial transactions, particularly when dealing with payment processing in SAP systems.

    Causes:

    1. Missing Payment Order: The payment order you are trying to access may not exist in the system.
    2. Authorization Issues: The user may not have the necessary permissions to view or process the payment order.
    3. Data Inconsistencies: There may be inconsistencies or corruption in the data related to the payment order.
    4. Incorrect Configuration: The configuration settings for payment processing may not be set up correctly.
    5. System Errors: There could be temporary system issues or bugs affecting the ability to read payment orders.

    Solutions:

    1. Verify Payment Order Existence: Check if the payment order number you are trying to access actually exists in the system. You can do this by searching for the payment order in the relevant transaction code (e.g., F110 for automatic payment transactions).

    2. Check User Authorizations: Ensure that the user has the necessary authorizations to access and process payment orders. This may involve checking roles and permissions in the user profile.

    3. Review Data Integrity: Run consistency checks on the payment order data. You may need to consult with your SAP Basis or technical team to perform data integrity checks.

    4. Configuration Review: Review the configuration settings related to payment processing in the SAP system. Ensure that all necessary parameters are correctly set.

    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or updates that can resolve the problem.

    6. System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.

    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FBL1N (Vendor Line Item Display), and FBL3N (G/L Account Line Item Display) to help troubleshoot the issue.
    • Documentation: Review SAP documentation related to payment processing and error handling for more insights.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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