How To Fix /PF1/MSG_PO_GENERAL015 - Order cannot be recalled because of the technical status

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_GENERAL -

• Message number: 015

• Message text: Order cannot be recalled because of the technical status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_GENERAL015 - Order cannot be recalled because of the technical status ?

  The SAP error message /PF1/MSG_PO_GENERAL015 indicates that an order cannot be recalled due to its technical status. This typically occurs in the context of Purchase Orders (POs) or Production Orders within the SAP system. The technical status of an order can prevent certain actions, such as recalling or modifying the order.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Technical Status: The order has reached a status that does not allow it to be recalled. For example, it may be in a status like "Completed," "Closed," or "Cancelled."
  Document Flow: There may be subsequent documents (like invoices or goods receipts) that have been processed against the order, which can lock the order from being modified.
  Authorization Issues: The user may not have the necessary permissions to recall or modify the order due to role restrictions.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Order Status:
  
  Navigate to the order in question and check its current status. If it is in a completed or closed state, you may need to take additional steps to reopen or modify it.
  
  
  
  Review Document Flow:
  
  Check if there are any subsequent documents that are linked to the order. If there are invoices or goods receipts, you may need to reverse or cancel those documents first.
  
  
  
  Change the Order Status:
  
  If the order is in a status that allows it to be changed, you may be able to change its status back to a modifiable state. This often requires specific transaction codes or permissions.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions or if the order cannot be modified due to system constraints, consult with your SAP administrator or support team. They may be able to assist in changing the status or providing the necessary authorizations.
  
  
  
  Use Transaction Codes:
  
  Depending on the type of order, you may use specific transaction codes to check or change the status. For example, for Purchase Orders, you might use ME22N (Change Purchase Order) or ME23N (Display Purchase Order).
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the specific module you are working with (e.g., MM for Materials Management, PP for Production Planning) to understand the implications of order statuses.
  Training: If this is a recurring issue, consider training sessions for users to better understand order management and the implications of different statuses.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.