How To Fix /PF1/MSG_PO_EV033 - Customer segment: Account product &1 identified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_EV -

  • Message number: 033

  • Message text: Customer segment: Account product &1 identified

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_EV033 - Customer segment: Account product &1 identified ?

    The SAP error message /PF1/MSG_PO_EV033 typically indicates an issue related to the customer segment in the context of account products. This error can arise in various scenarios, particularly when dealing with customer master data, account management, or product assignments.

    Cause:

    The error message /PF1/MSG_PO_EV033 usually occurs due to one or more of the following reasons:

    1. Missing or Incorrect Customer Segment: The customer segment for the specified account product is either missing or incorrectly configured in the system.
    2. Data Inconsistency: There may be inconsistencies in the customer master data or account product settings that prevent the system from processing the transaction.
    3. Configuration Issues: The configuration settings for customer segments or account products may not be aligned with the business requirements or may not have been properly set up.
    4. Authorization Issues: The user may not have the necessary authorizations to access or modify the customer segment or account product.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Customer Segment Configuration:

      • Navigate to the customer master data and verify that the customer segment is correctly assigned to the account product.
      • Ensure that the customer segment is active and properly configured in the system.
    2. Review Account Product Settings:

      • Check the settings for the account product in question to ensure that it is correctly linked to the customer segment.
      • Make sure that all required fields are filled out and that there are no missing entries.
    3. Data Consistency Check:

      • Run data consistency checks to identify any discrepancies in the customer master data or account product configurations.
      • Use transaction codes like SE16 or SE11 to view the relevant tables and check for inconsistencies.
    4. Authorization Check:

      • Verify that the user encountering the error has the necessary authorizations to access and modify the customer segment and account product.
      • If needed, consult with your SAP security team to ensure proper roles and permissions are assigned.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction information.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data.
    • SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may resolve the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.

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