How To Fix /PF1/MSG_PO_E215 - Sender Bank Key (External) is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_E -

• Message number: 215

• Message text: Sender Bank Key (External) is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_E215 - Sender Bank Key (External) is missing ?

  The SAP error message /PF1/MSG_PO_E215 Sender Bank Key (External) is missing typically occurs in the context of financial transactions, particularly when dealing with payment processing or vendor master data. This error indicates that the system is unable to find the required external bank key for the sender, which is necessary for processing payments.
  Cause:
  
  Missing Bank Key: The sender's bank key is not maintained in the vendor master data or customer master data.
  Incorrect Configuration: The configuration for the payment method or bank details may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data between the vendor/customer master and the payment processing settings.
  Missing Authorization: The user may not have the necessary authorization to view or edit bank details.
  
  Solution:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the transaction code XK03 (for vendors) or FD03 (for customers) to display the master data.
  Verify that the bank details, including the external bank key, are correctly maintained.
  
  
  
  Maintain Bank Details:
  
  If the bank key is missing, you can maintain it using transaction code XK02 (for vendors) or FD02 (for customers).
  Ensure that the bank key is entered correctly and is valid.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration for the payment method being used. This can be done in the transaction code OBPM1 for payment methods.
  Ensure that the payment method is correctly linked to the bank details.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks to ensure that there are no discrepancies between the vendor/customer master data and the payment processing settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify bank details.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on the specific error message and related configurations.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03 - Display Vendor
  XK02 - Change Vendor
  FD03 - Display Customer
  FD02 - Change Customer
  OBPM1 - Payment Method Configuration
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to resolve the error message regarding the missing sender bank key.