How To Fix /PF1/MSG_PO_E217 - Bank Key Recipient is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO_E -

  • Message number: 217

  • Message text: Bank Key Recipient is missing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO_E217 - Bank Key Recipient is missing ?

    The SAP error message /PF1/MSG_PO_E217 Bank Key Recipient is missing typically occurs in the context of purchasing documents, particularly when dealing with payment processing or vendor master data. This error indicates that the system is unable to find a bank key for the recipient (vendor) in the relevant master data.

    Cause:

    1. Missing Bank Key: The vendor master record does not have a bank key assigned. This is often the case if the vendor has not been set up correctly or if the bank details were not maintained.
    2. Incorrect Vendor Data: The vendor data may be incomplete or incorrect, leading to the absence of necessary banking information.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues in transferring bank details.
    4. Configuration Issues: There may be configuration issues in the payment processing settings that prevent the system from recognizing the bank key.

    Solution:

    1. Check Vendor Master Data:

      • Go to the vendor master record (transaction code XK03 for general data or FK03 for company code data).
      • Verify that the bank details are correctly maintained, including the bank key, account number, and other relevant information.
      • If the bank key is missing, you will need to add it using transaction code XK02 (to change vendor master data).
    2. Maintain Bank Details:

      • Ensure that the bank key is correctly entered and corresponds to a valid bank in the system.
      • Make sure that the bank key is active and not marked for deletion.
    3. Check Configuration:

      • Review the configuration settings for payment processing in the SAP system. This includes checking the payment methods and ensuring that they are correctly set up to use the bank details.
    4. Data Migration Review:

      • If the issue arose after a data migration, review the migration process to ensure that all necessary fields were populated correctly.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on maintaining vendor master data and resolving related issues.

    Related Information:

    • Transaction Codes:

      • XK03: Display Vendor Master
      • XK02: Change Vendor Master
      • FK03: Display Vendor Master (Company Code)
      • FK02: Change Vendor Master (Company Code)
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit vendor master data.

    By following these steps, you should be able to resolve the error message regarding the missing bank key for the recipient in SAP.

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