How To Fix /PF1/MSG_PO_BAPI_PO820 - Order cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO_BAPI_PO -

• Message number: 820

• Message text: Order cannot be reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO_BAPI_PO820 - Order cannot be reversed ?

  The SAP error message /PF1/MSG_PO_BAPI_PO820 indicates that an order cannot be reversed. This error typically occurs in the context of Purchase Order (PO) processing, particularly when attempting to reverse or cancel a purchase order that has already been processed or has certain restrictions.
  Causes:
  
  Order Status: The purchase order may be in a status that does not allow reversal. For example, if the order has already been fully delivered or invoiced, it may not be possible to reverse it.
  Document Flow: If there are subsequent documents (like goods receipts or invoices) that reference the purchase order, it may prevent reversal.
  Authorization Issues: The user may not have the necessary permissions to reverse the order.
  System Configuration: Certain configurations in the system may restrict the reversal of purchase orders based on business rules or settings.
  Time Constraints: There may be time limits set in the system for reversing certain types of transactions.
  
  Solutions:
  
  Check Order Status: Review the status of the purchase order. If it has been fully processed, you may need to follow a different procedure to handle the situation (e.g., creating a credit memo).
  Review Document Flow: Check if there are any subsequent documents that are linked to the purchase order. If so, you may need to reverse or cancel those documents first.
  User Authorization: Ensure that the user attempting the reversal has the necessary authorizations. If not, contact your SAP security administrator to obtain the required permissions.
  Consult Configuration: If you suspect that system configuration is causing the issue, consult with your SAP configuration team to understand the rules governing purchase order reversals.
  Use Alternative Methods: If reversal is not possible, consider alternative methods such as creating a credit memo or adjusting inventory levels to reflect the desired state.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order), ME23N (Display Purchase Order), and ME21N (Create Purchase Order) for managing purchase orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Review SAP documentation or user manuals related to purchase order processing for best practices and guidelines.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.