How To Fix /PF1/MSG_PO872 - Payment order &1 has been adjusted by user &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PF1/MSG_PO -

  • Message number: 872

  • Message text: Payment order &1 has been adjusted by user &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PF1/MSG_PO872 - Payment order &1 has been adjusted by user &2 ?

    The SAP error message /PF1/MSG_PO872 indicates that a payment order has been adjusted by a user. This message typically arises in the context of payment processing within the SAP system, particularly when dealing with payment orders in the Financial Accounting (FI) module.

    Cause:

    The error message is triggered when a payment order that is being processed has been modified or adjusted by another user. This could happen due to various reasons, such as:

    1. Concurrent User Activity: Another user has made changes to the payment order while you were trying to process it.
    2. System Updates: The payment order may have been updated by a background job or a scheduled process.
    3. Manual Adjustments: A user manually adjusted the payment order, which could include changes to amounts, payment methods, or other relevant details.

    Solution:

    To resolve this issue, you can take the following steps:

    1. Check for Concurrent Changes: Verify if another user is currently working on the same payment order. If so, coordinate with that user to avoid conflicts.

    2. Refresh the Data: Refresh your session or re-fetch the payment order details to ensure you are working with the most current data.

    3. Review Change Logs: If you have access, check the change logs for the payment order to see what adjustments were made and by whom. This can provide insight into the changes that triggered the message.

    4. Retry the Process: After confirming that no other user is making changes, try to process the payment order again.

    5. Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting steps.

    6. User Training: Ensure that users are trained on how to handle payment orders to minimize the chances of concurrent modifications.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) that are commonly used for processing payment orders.
    • User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access and modify payment orders.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.

    If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP Basis or support team for further investigation.

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