How To Fix /PF1/MSG_PO820 - Order cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_PO -

• Message number: 820

• Message text: Order cannot be reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_PO820 - Order cannot be reversed ?

  The SAP error message /PF1/MSG_PO820 indicates that an order cannot be reversed. This error typically occurs in the context of purchase orders or production orders when there is an attempt to reverse a transaction that is not allowed due to certain conditions.
  Possible Causes:
  
  Order Status: The order may be in a status that does not allow reversal. For example, if the order has already been fully delivered or invoiced, it may not be possible to reverse it.
  Document Flow: There may be subsequent documents (like invoices or goods receipts) that prevent the reversal of the order.
  Authorization Issues: The user may not have the necessary permissions to perform the reversal.
  System Configuration: Certain configurations in the system may restrict the reversal of orders based on business rules.
  Time Constraints: There may be time limits set in the system for reversing certain types of orders.
  
  Solutions:
  
  Check Order Status: Verify the current status of the order. If it is completed or fully processed, you may need to follow a different procedure to handle the situation.
  Review Document Flow: Check if there are any subsequent documents that are linked to the order. If there are, you may need to reverse those documents first.
  User Authorization: Ensure that the user attempting the reversal has the necessary authorizations. If not, contact your SAP administrator to grant the required permissions.
  Consult Configuration: If you suspect that system configuration is causing the issue, consult with your SAP functional consultant to review the settings related to order processing and reversals.
  Alternative Processes: If reversal is not possible, consider alternative processes such as creating a credit memo or adjusting the inventory.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME22N (Change Purchase Order), ME23N (Display Purchase Order), or CO02 (Change Production Order) to manage orders effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for specific guidelines on handling order reversals in your version of SAP.
  
  If the issue persists after checking these aspects, it may be beneficial to reach out to your SAP support team for further assistance.