How To Fix /PF1/MSG_FH_P697 - Payment order &1 was deleted due to the creation of a Dummy Order

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_FH_P -

• Message number: 697

• Message text: Payment order &1 was deleted due to the creation of a Dummy Order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_FH_P697 - Payment order &1 was deleted due to the creation of a Dummy Order ?

  The SAP error message /PF1/MSG_FH_P697 indicates that a payment order has been deleted because a dummy order was created. This typically occurs in the context of financial transactions, particularly in the handling of payment processing within the SAP system.
  Cause:
  
  Dummy Order Creation: The system may automatically create a dummy order when certain conditions are met, such as when a payment order is not valid or cannot be processed as intended.
  Configuration Issues: There may be configuration settings in the payment processing module that lead to the automatic creation of dummy orders.
  Data Inconsistencies: Inconsistent or incomplete data related to the payment order can trigger the system to create a dummy order and delete the original payment order.
  Business Logic: The business logic defined in the system may dictate that under certain circumstances, a payment order should be replaced with a dummy order.
  
  Solution:
  
  Review Payment Order Details: Check the details of the payment order that was deleted. Look for any inconsistencies or missing information that may have led to the creation of the dummy order.
  Check Configuration Settings: Review the configuration settings in the payment processing module to ensure they are set up correctly. This may involve checking the settings for payment methods, payment terms, and other related configurations.
  Analyze Business Processes: Understand the business processes that lead to the creation of payment orders and dummy orders. Ensure that the processes are aligned with the intended workflow.
  Consult Documentation: Refer to SAP documentation or notes related to payment processing and dummy orders. There may be specific guidelines or known issues that can provide insight into the problem.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance. They may have additional insights or patches that can address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program) to manage payment processing.
  SAP Notes: Search for SAP Notes related to payment processing and dummy orders. These notes often contain important information about known issues and their resolutions.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed. Other users may have encountered the same error and can provide solutions or workarounds.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.