How To Fix /PF1/MSG_EH_E307 - Active return for PI in status &1 is only possible for respective poller

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 307

• Message text: Active return for PI in status &1 is only possible for respective poller

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E307 - Active return for PI in status &1 is only possible for respective poller ?

  The SAP error message /PF1/MSG_EH_E307 indicates that there is an issue with the active return for a Process Integration (PI) scenario. This error typically arises when there is an attempt to perform an active return for a PI message that is not in the correct status or is not being handled by the appropriate poller.
  Cause:
  
  Incorrect Status: The message you are trying to return is not in a status that allows for an active return. For example, it may be in a status that indicates it has already been processed or is in a state that does not permit further actions.
  Poller Mismatch: The error suggests that the active return can only be performed by the respective poller. If the message is being processed by a different poller than the one that is supposed to handle it, this error will occur.
  Configuration Issues: There may be configuration issues in the PI system that prevent the active return from being processed correctly.
  
  Solution:
  
  Check Message Status: Verify the status of the message you are trying to return. Ensure that it is in a status that allows for an active return. You may need to check the message processing logs to understand its current state.
  Identify the Correct Poller: Determine which poller is responsible for the message. Ensure that you are using the correct poller to perform the active return. If necessary, consult the configuration settings to identify the correct poller.
  Review Configuration: Check the configuration of your PI system to ensure that all settings are correct and that the pollers are set up properly. This may involve reviewing the integration scenarios, communication channels, and any relevant settings in the SAP PI/PO system.
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional guidance and troubleshooting steps.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration and the error encountered.
  
  Related Information:
  
  SAP PI/PO Documentation: Review the official SAP documentation for Process Integration and Process Orchestration for more details on message processing and poller configurations.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you monitor and manage PI messages, such as SXMB_MONI for monitoring messages.
  
  By following these steps, you should be able to diagnose and resolve the error message /PF1/MSG_EH_E307 effectively.