How To Fix /PF1/MSG_EH_E299 - Return transaction executed; active return not possible for PI &

SAP Error Message - Details

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 299

• Message text: Return transaction executed; active return not possible for PI &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E299 - Return transaction executed; active return not possible for PI & ?

  The SAP error message /PF1/MSG_EH_E299 indicates that a return transaction has been executed, but an active return is not possible for the specified process integration (PI) scenario. This error typically arises in the context of handling returns in SAP, particularly when dealing with logistics or sales processes.
  Cause:
  
  Return Transaction Execution: The error occurs when a return transaction is attempted, but the system identifies that the return cannot be processed in the current state or configuration.
  Configuration Issues: There may be configuration settings in the system that prevent the return from being processed. This could include settings related to the return process, item categories, or document types.
  Status of the Document: The document or item being returned may be in a status that does not allow for a return to be processed.
  Integration Issues: If the return is part of a process integration scenario, there may be issues with the integration setup that prevent the return from being executed.
  
  Solution:
  
  Check Document Status: Verify the status of the document or item you are trying to return. Ensure that it is eligible for a return.
  Review Configuration: Check the configuration settings related to the return process in your SAP system. This includes:
  
  Item categories
  Document types
  Return order settings
  
  
  Consult with Technical Team: If the issue is related to process integration, consult with your technical team to review the integration settings and ensure that they are correctly configured.
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and fixes for known issues.
  Testing: If changes are made to the configuration or integration settings, conduct thorough testing to ensure that the return process works as expected.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on return processes and error handling.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  VA01 for creating sales orders
  VA02 for changing sales orders
  VL01N for creating outbound deliveries
  VL02N for changing outbound deliveries
  
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.