How To Fix /PF1/MSG_EH_E309 - Active return not allowed for payment item status &1

/PF1/MSG_EH_E309 - Overview

• Message type: E = Error

• Message class: /PF1/MSG_EH_E -

• Message number: 309

• Message text: Active return not allowed for payment item status &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PF1/MSG_EH_E309 - Active return not allowed for payment item status &1 ?

  The SAP error message /PF1/MSG_EH_E309 Active return not allowed for payment item status &1 typically occurs in the context of payment processing within the SAP system, particularly when dealing with payment items that are in a certain status that does not allow for an active return.
  
  Cause:
  The error message indicates that the payment item you are trying to process for an active return is in a status that does not permit this action. Common statuses that might trigger this error include:
  
  Processed: The payment item has already been processed and cannot be returned.
  Cleared: The payment item has been cleared and is no longer eligible for return.
  Cancelled: The payment item has been cancelled, making it ineligible for further actions.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payment Item Status: Review the status of the payment item in question. You can do this by navigating to the relevant transaction (e.g., F110 for