How To Fix PE585 - Error when determining period for &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PE - Shift Planning: Messages

• Message number: 585

• Message text: Error when determining period for &1 on &2

What causes this issue?

When the periods for reading the time evaluation results were being
determined, an error occurred for person &V1& on the &V2&.
The error could be an incorrect Customizing entry.

System Response

This error could result in longer run times. In addition, the results
of the check operation are not selected and displayed.

How to fix this error?

Please check the entries for determining the periods for the time
evaluation in Time Management Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PE585 - Error when determining period for &1 on &2 ?

  The SAP error message PE585, which states "Error when determining period for &1 on &2," typically occurs in the context of payroll processing. This error indicates that the system encountered an issue while trying to determine the payroll period for a specific employee or payroll run.
  Causes:
  
  Incorrect Configuration: The payroll period may not be correctly configured in the system. This could be due to missing or incorrect entries in the payroll control record or in the employee's master data.
  Missing Payroll Control Record: The payroll control record for the specified period may not exist or may not be properly set up.
  Date Issues: The date range for the payroll period may not align with the employee's assignment or the payroll processing dates.
  Employee Status: The employee may not be active or may have a status that prevents payroll processing.
  Custom Enhancements: If there are custom enhancements or modifications in the payroll processing logic, they may be causing the error.
  
  Solutions:
  
  Check Payroll Control Record: Verify that the payroll control record for the specified period exists and is correctly configured. You can do this by navigating to the relevant transaction (e.g., PC00_MXX_CALC) and checking the control record.
  Review Employee Master Data: Ensure that the employee's master data is complete and accurate, particularly the payroll area, employee status, and any relevant infotypes.
  Validate Dates: Check the dates associated with the payroll run and ensure they are correct and within the expected range for the employee.
  Run Payroll Simulation: If possible, run a payroll simulation for the employee to identify any specific issues that may be causing the error.
  Check for Custom Code: If there are any custom enhancements or modifications in the payroll process, review them to ensure they are not causing the error.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Control Record).
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to payroll processing and error messages.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the PE585 error in your SAP system.