How To Fix PBAS_SERVICE001 - Person is already being processed by user &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PBAS_SERVICE - HR Master Data: Service Functions

  • Message number: 001

  • Message text: Person is already being processed by user &3 &4

  • Show details Hide details
  • What causes this issue?

    If two users change a person's data at the same time, the system cannot
    decide which changes have priority. For this reason, only one user is
    ever permitted to make changes at any one time.
    User &V3& &V4& is currently editing the person.

    System Response

    The system does not allow you to edit the person.

    How to fix this error?

    Wait until user &V3& &V4& has finished editing the person.

    Procedure for System Administrators

    User &V1& keeps a lock for lock object &V2&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PBAS_SERVICE001 - Person is already being processed by user &3 &4 ?

    The SAP error message PBAS_SERVICE001 indicates that a person is already being processed by another user. This typically occurs in the context of personnel administration or employee management within the SAP system, particularly when multiple users attempt to access or modify the same employee record simultaneously.

    Cause:

    1. Concurrent Access: The most common cause of this error is that another user is currently editing the same employee record. SAP locks the record to prevent data inconsistencies.
    2. Session Timeout: If a user has an open session that has timed out, the lock may not be released immediately, causing this error for other users trying to access the same record.
    3. Background Jobs: Sometimes, background jobs or processes may also lock records, leading to this error.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for a few moments and then try to access the record again. If the other user is done, the lock will be released.
    2. Identify the Lock: If you have the necessary permissions, you can use transaction code SM12 to check for locks on the employee record. This will show you which user is currently holding the lock.
    3. Contact the User: If you identify the user who is holding the lock, you can contact them to see if they can release the record.
    4. Release the Lock: If necessary and if you have the appropriate authorizations, you can manually release the lock using transaction code SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the record.
    5. Check for Background Jobs: If a background job is causing the lock, you may need to wait for it to complete or check with your system administrator.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM21: To check system logs for any related issues.
      • SU01: To check user details and roles.
    • User Training: Ensure that users are trained on how to properly log out of sessions and avoid leaving records open unnecessarily.
    • System Configuration: Review system settings related to session timeouts and locking mechanisms to optimize performance and reduce the likelihood of such errors.

    If the problem persists or if you encounter this error frequently, it may be beneficial to consult with your SAP Basis team or system administrator for further investigation and potential adjustments to system settings.

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