How To Fix P2309 - Personnel number substitution incompatible with entry of breaks

SAP Error Message - Details

• Message type: E = Error

• Message class: P2 - Messages for HR Time Management

• Message number: 309

• Message text: Personnel number substitution incompatible with entry of breaks

What causes this issue?

You have recorded a work schedule rule substitution by entering a
personnel number. You cannot enter breaks at the same time.

How to fix this error?

You can record breaks for a substitution with individual working time,
for a daily work schedule substitution or on their own.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message P2309 - Personnel number substitution incompatible with entry of breaks ?

  The SAP error message P2309, "Personnel number substitution incompatible with entry of breaks," typically occurs in the context of time management or payroll processing when there is an issue with how personnel numbers are being substituted or how breaks are being recorded for employees.
  Cause:
  
  
  Personnel Number Substitution: This error often arises when there is a mismatch or conflict between the personnel number being used and the breaks that are being entered. For example, if a personnel number is substituted for another, but the breaks associated with that personnel number do not align with the expected entries, the system will throw this error.
  
  
  Break Configuration: The configuration of breaks in the system may not be compatible with the personnel number being processed. This could be due to incorrect settings in the time management configuration or the absence of necessary data for the personnel number.
  
  
  Data Inconsistencies: There may be inconsistencies in the master data for the personnel numbers involved, such as missing or incorrect time management data.
  
  
  Solution:
  
  
  Check Personnel Number Substitution: Review the substitution rules for personnel numbers in the system. Ensure that the personnel number being substituted is valid and that it has the correct configuration for breaks.
  
  
  Review Break Configuration: Verify the configuration of breaks in the time management settings. Ensure that the breaks defined in the system are compatible with the personnel numbers being processed.
  
  
  Correct Master Data: Check the master data for the personnel numbers involved. Ensure that all necessary time management data is correctly maintained and that there are no discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling personnel number substitutions and break entries.
  
  
  Testing: If changes are made, conduct tests to ensure that the error does not reoccur. This may involve simulating the entry of breaks for the affected personnel numbers.
  
  
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and setup.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PT60 (Time Evaluation) to check and modify personnel data and time entries.
  SAP Notes: Look for SAP Notes related to error P2309 in the SAP Support Portal, as they may provide additional insights or patches that address known issues.
  Training and Documentation: Ensure that users entering time data are adequately trained on the system and understand how to handle personnel number substitutions and breaks correctly.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.