How To Fix OQ_E395 - No unreconciled DTF transactions found for cl. house &1 card &2 (loc. &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 395

• Message text: No unreconciled DTF transactions found for cl. house &1 card &2 (loc. &3)

What causes this issue?

Based on your user selection parameters and any adjustments done to the
selection parameters in your BADI implementation defined for BADI
definition OIRE_RECON_DTF_MODIF, no unreconciled payment card
transactions were found for:
Clearing House: &V1&
Card Type: &V2&
Single Location specified: &V3&.

System Response

The unmatched clearing house data selected is shown. No reconciliation
can take place.

How to fix this error?

Widen your selection criteria, or check if the payment card transaction
data has been successfully uploaded and is correct.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E395 - No unreconciled DTF transactions found for cl. house &1 card &2 (loc. &3) ?

  The SAP error message OQ_E395 indicates that there are no unreconciled DTF (Document Transfer File) transactions found for a specific combination of a clearing house, card, and location. This error typically arises in the context of financial transactions, particularly in the processing of payment transactions or reconciliation processes.
  Cause:
  
  
  No Unreconciled Transactions: The primary cause of this error is that the system is unable to find any unreconciled DTF transactions for the specified clearing house, card, and location. This could be due to:
  
  All transactions have already been reconciled.
  Transactions have not been properly recorded or posted in the system.
  Incorrect parameters (clearing house, card, location) were used in the query.
  
  
  
  Data Entry Errors: There may be a mistake in the data entry for the clearing house, card number, or location, leading to a mismatch.
  
  
  Timing Issues: If the transactions are very recent, they may not yet be available for reconciliation.
  
  
  Solution:
  
  
  Verify Parameters: Check the parameters (clearing house, card number, location) you are using to ensure they are correct. Make sure there are no typos or incorrect values.
  
  
  Check Transaction Status: Review the transaction history for the specified clearing house and card to confirm whether there are indeed any unreconciled transactions. You can do this by:
  
  Running reports related to DTF transactions.
  Checking the transaction logs in the relevant SAP module.
  
  
  
  Reconcile Transactions: If you find that transactions have already been reconciled, you may need to adjust your process or expectations accordingly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling DTF transactions and reconciliation processes.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  Related Information:
  
  SAP Modules: This error is often related to modules dealing with financial transactions, such as SAP FI (Financial Accounting) or SAP TR (Treasury).
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you view and manage DTF transactions, such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  Reconciliation Process: Understanding the reconciliation process in SAP can help you identify where the issue may lie and how to address it effectively.
  
  By following these steps, you should be able to diagnose and resolve the OQ_E395 error in SAP.