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Message type: E = Error
Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing
Message number: 393
Message text: An error occurred during the reconciliation proposal for object &.
There was an error during the matching of the reconciliation data.
The data is displayed unmatched.
Carry out manual matching of the data, or contact your system
administrator.
Check the BADI implementation coding for the reconciliation matching
logic to determine the cause of the error, or run the program in
debugging mode.
Error message extract from SAP system. Copyright SAP SE.
OQ_E393
- An error occurred during the reconciliation proposal for object &. ?The SAP error message OQ_E393 indicates that there was an issue during the reconciliation proposal for a specific object. This error typically arises in the context of SAP's Order Management or Inventory Management modules, particularly when dealing with reconciliation processes.
Causes:
- Data Inconsistencies: There may be inconsistencies in the data related to the object being reconciled, such as missing or incorrect entries in the database.
- Configuration Issues: Incorrect configuration settings in the system can lead to errors during reconciliation.
- Authorization Problems: The user may not have the necessary authorizations to perform the reconciliation for the specified object.
- System Bugs: There may be bugs or issues in the SAP system that are causing the reconciliation process to fail.
- Locking Issues: The object may be locked by another process, preventing the reconciliation from being completed.
Solutions:
- Check Data Consistency: Review the data related to the object in question. Ensure that all necessary entries are present and correct. You may need to run consistency checks or reports to identify issues.
- Review Configuration: Verify the configuration settings related to the reconciliation process. Ensure that all settings are correctly defined according to your business requirements.
- Authorization Check: Ensure that the user attempting the reconciliation has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
- System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into what went wrong during the reconciliation process.
- Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
- Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the object in question and any relevant logs.
Related Information:
By following these steps, you should be able to identify the cause of the OQ_E393 error and implement a solution to resolve it.
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