How To Fix OQ_E361 - Clearing house data cannot be selected for complaints.

OQ_E361 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 361

• Message text: Clearing house data cannot be selected for complaints.

What causes this issue?

You have selected clearing house reconciliation data to be marked as a
complaint.

System Response

Clearing house data cannot be selected for complaint processing, as it
is the verified data source. Only data from the service station
locations (DTF data) may be selected for complaint processing.

How to fix this error?

De-select the clearing house line item(s) and select service station
location data from the table with the header 'Service Station Location
Detail Data'.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E361 - Clearing house data cannot be selected for complaints. ?

  The SAP error message OQ_E361, which states "Clearing house data cannot be selected for complaints," typically occurs in the context of managing complaints or issues related to financial transactions or data processing in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Data 
  Configuration Issues: The clearing house data may not be properly configured in the system, leading to issues when trying to select it for complaints.
  Missing or Incomplete Data: The necessary data related to the clearing house may be missing or incomplete, preventing the system from processing the request.
  Authorization Issues: The user may not have the necessary authorizations to access or select the clearing house data.
  System Settings: There may be specific settings or parameters in the SAP system that restrict the selection of clearing house data for complaints.
  Transaction Type Restrictions: Certain transaction types may not allow for the selection of