How To Fix OQ_E359 - Error in calculating totals on screen header.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 359

• Message text: Error in calculating totals on screen header.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E359 - Error in calculating totals on screen header. ?

  The SAP error message OQ_E359, which indicates "Error in calculating totals on screen header," typically occurs in the context of sales and distribution (SD) or logistics modules when there is an issue with the calculation of totals in the header section of a document, such as a sales order or delivery.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect pricing conditions, tax information, or item details.
  Custom Code Issues: If there are custom enhancements or modifications in the SAP system, they might interfere with the standard calculation logic.
  Configuration Errors: Incorrect configuration in pricing procedures, condition types, or other related settings can lead to calculation errors.
  Missing Master Data: Required master data (like customer master, material master, etc.) might be incomplete or missing.
  Currency Issues: Problems with currency conversion or exchange rates can also lead to errors in total calculations.
  
  Solutions:
  
  Check Data Consistency: Review the sales order or document for any missing or incorrect entries. Ensure that all required fields are filled out correctly.
  Review Custom Code: If there are any custom enhancements, review the code to ensure it does not interfere with the standard calculations. Debugging may be necessary to identify the issue.
  Verify Configuration: Check the configuration settings for pricing procedures and condition types in the SAP system. Ensure they are set up correctly and align with business requirements.
  Master Data Validation: Ensure that all relevant master data is complete and accurate. This includes checking customer and material master records for any missing information.
  Currency Settings: Verify that the currency settings are correct and that exchange rates are up to date. Check if the document currency matches the expected currency settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to replicate the issue and gather more information.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules to trace where the error occurs.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including screenshots and steps to reproduce it.
  
  By following these steps, you should be able to identify and resolve the cause of the OQ_E359 error in your SAP system.