How To Fix OQ_E037 - No payment card type is defined with the payment card category: 'EC'

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 037

• Message text: No payment card type is defined with the payment card category: 'EC'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E037 - No payment card type is defined with the payment card category: 'EC' ?

  The SAP error message OQ_E037 indicates that there is no payment card type defined for the specified payment card category, in this case, 'EC' (which typically stands for Electronic Card). This error usually occurs in the context of payment processing, particularly when dealing with credit card transactions or electronic payments.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the payment card type for the specified category ('EC') has not been defined in the system.
  Incorrect Payment Card Category: The payment card category being used may not be correctly set up or may not correspond to any defined payment card types in the system.
  Data Entry Error: There may be a typo or incorrect entry in the payment card details that leads to this error.
  
  Solution:
  To resolve the OQ_E037 error, you can follow these steps:
  
  
  Define Payment Card Type:
  
  Go to the SAP configuration settings (transaction code SPRO).
  Navigate to the relevant section for payment card processing. This is usually found under:
  
  Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Payment Transactions > Payment Card Processing > Define Payment Card Types.
  
  
  Check if there is a payment card type defined for the category 'EC'. If not, you will need to create a new payment card type and assign it to the 'EC' category.
  
  
  
  Check Payment Card Category:
  
  Ensure that the payment card category 'EC' is correctly set up in the system. You may need to verify the configuration settings for payment card categories.
  
  
  
  Review Data Entry:
  
  Double-check the payment card details being entered in the transaction. Ensure that all required fields are filled out correctly and that there are no typos.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to SAP documentation or consult with your SAP administrator or support team for guidance.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), and any specific transaction codes related to payment processing in your SAP environment.
  SAP Notes: Check the SAP Support Portal for any notes or updates related to payment card processing and this specific error message.
  User Roles: Ensure that you have the necessary permissions to make changes to payment card configurations in SAP.
  
  By following these steps, you should be able to resolve the OQ_E037 error and successfully process payment card transactions in SAP.