Message type: E = Error
Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing
Message number: 036
Message text: Payment card type and number do not match. -> See the long text
The payment card type that was entered and the payment card number do
not match.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Check the entries in the fields payment card number, bank number and
payment card type.
Error message extract from SAP system. Copyright SAP SE.
OQ_E036
- Payment card type and number do not match. -> See the long text ?The SAP error message OQ_E036, which states "Payment card type and number do not match," typically occurs during the processing of payment card transactions. This error indicates that the payment card type (e.g., Visa, MasterCard, etc.) does not correspond with the card number provided. Here’s a breakdown of the cause, potential solutions, and related information:
Cause: Card Type Mismatch: The card number entered does not match the expected format or prefix for the specified card type. For example, Visa cards start with a '4', while MasterCard starts with '5'. Incorrect Card Number: The card number may have been entered incorrectly, leading to a mismatch with the expected card type.
Configuration Issues: There may be configuration settings in SAP that incorrectly associate card types with their respective number formats. Validation Rules: The system may have validation rules that are not being met due to incorrect data entry or configuration.
Solution: Verify Card Information: Double-check the payment card number
Get instant SAP help. Sign up for our Free Essentials Plan.
OQ_E035
At least one field needs to be filled. -> See the long text
What causes this issue? At least one field from 'PC type', 'PC number' or 'Bank number' should be filled. If not, the s...
OQ_E034
Cannot switch to CHANGE mode because of entries in the DTLT table
What causes this issue? Previous documents as well as an entry in the DTLT table exist for this payment card transaction. Thus, it is not possible to...
OQ_E037
No payment card type is defined with the payment card category: 'EC'
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
OQ_E038
Please enter either the payment card or the bank number
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.