How To Fix OQ_E034 - Cannot switch to CHANGE mode because of entries in the DTLT table

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 034

• Message text: Cannot switch to CHANGE mode because of entries in the DTLT table

What causes this issue?

Previous documents as well as an entry in the DTLT table exist for this
payment card transaction. Thus, it is not possible to switch to the
CHANGE mode, and then to make direct changes to this payment card
transaction.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E034 - Cannot switch to CHANGE mode because of entries in the DTLT table ?

  The SAP error message OQ_E034 indicates that the system cannot switch to CHANGE mode due to existing entries in the DTLT (Document Type Line Item Table). This typically occurs in the context of document processing, such as when trying to change a document that has associated line items that are locked or in a state that prevents modification.
  Cause:
  
  
  Existing Entries in DTLT: The primary cause of this error is that there are entries in the DTLT table that are preventing the document from being changed. This could be due to:
  
  Open transactions or documents that are still being processed.
  Lock entries that are preventing access to the document.
  Incomplete or erroneous data in the line items.
  
  
  
  Document Status: The document may be in a status that does not allow changes, such as being in a posted state or being locked by another user or process.
  
  
  Solution:
  To resolve the OQ_E034 error, you can take the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for any locks on the document. If you find locks that are no longer needed, you can delete them (ensure you have the necessary authorizations).
  
  
  Review Document Status: Check the status of the document in question. If it is in a status that does not allow changes, you may need to reverse or complete the document before making changes.
  
  
  Analyze DTLT Entries: Use transaction code SE16 or SE11 to view the DTLT table entries. Look for any entries that may be causing the issue. If you identify problematic entries, you may need to correct or delete them, depending on your business process.
  
  
  Consult with Colleagues: If you are unsure about the entries in the DTLT table or the document status, consult with your colleagues or a functional consultant who is familiar with the specific business process.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SE16 (for table display), and SE11 (for data dictionary).
  Documentation: Review SAP documentation related to document processing and the DTLT table to understand its role and how it interacts with other components.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the document and to access the relevant tables.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.