How To Fix OQ_E039 - The number entered does not match the payment card type. -> See long txt.

OQ_E039 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 039

• Message text: The number entered does not match the payment card type. -> See long txt.

What causes this issue?

The payment card type that was derived from the payment card number is
not the same payment card type as the number. They should be the same.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either delete/change the payment card number, or check your SSR
customizing for the payment card numbers.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E039 - The number entered does not match the payment card type. -> See long txt. ?

  The SAP error message OQ_E039 indicates that there is a mismatch between the payment card number entered and the expected format or characteristics of the payment card type selected. This error typically occurs during transactions involving credit or debit card processing in SAP systems.
  
  Cause:
  
  Incorrect Card Number: The card number entered may not conform to the expected length or format for the selected card type (e.g., Visa, MasterCard, etc.).
  Card Type Mismatch: The card type selected in the system does not match the card number entered. For example, entering a Visa card number while selecting MasterCard as the card type.
  Invalid Characters: The card number may contain invalid characters (e.g., letters or special symbols) that are not allowed.
  
  Configuration Issues: There may be configuration issues in the SAP system regarding payment card types and their associated number formats.
  
  
  Solution:
  
  Verify Card Number: Double-check the card number entered to ensure it is correct and matches the expected