How To Fix OPS_SE_SHP032 - Duplicate entry on item level: PO &1, item id &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_SHP - Proxy Messages for Delivery Services

• Message number: 032

• Message text: Duplicate entry on item level: PO &1, item id &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_SHP032 - Duplicate entry on item level: PO &1, item id &2 ?

  The SAP error message OPS_SE_SHP032 indicates that there is a duplicate entry at the item level for a specific Purchase Order (PO) and item ID. This typically occurs during the processing of shipments or deliveries in the SAP system, particularly in the context of logistics and supply chain management.
  Cause:
  The error can be caused by several factors, including:
  
  Duplicate Entries: The same item has been entered multiple times for the same purchase order in the system.
  Data Entry Errors: Manual data entry mistakes where the same item is inadvertently added more than once.
  System Configuration Issues: Incorrect settings in the system that allow for duplicate entries.
  Integration Issues: Problems with data integration between different systems (e.g., between SAP and third-party systems) that may lead to duplicate records being created.
  
  Solution:
  To resolve the OPS_SE_SHP032 error, you can take the following steps:
  
  
  Check for Duplicates: Review the purchase order and item details in the system to identify if the item has indeed been entered multiple times. You can do this by:
  
  Navigating to the relevant transaction (e.g., ME23N for display purchase order).
  Checking the item overview for duplicates.
  
  
  
  Remove Duplicates: If duplicates are found, you will need to remove the extra entries. This can typically be done by:
  
  Editing the purchase order to delete the duplicate item.
  Ensuring that only one entry for the item exists.
  
  
  
  Review Data Entry Processes: If manual entry is a common cause, consider implementing stricter controls or validation checks during data entry to prevent duplicates.
  
  
  Check System Configuration: Ensure that the system settings are configured correctly to prevent duplicate entries. This may involve consulting with your SAP Basis or configuration team.
  
  
  Consult Logs and Documentation: Review system logs for any additional error messages or warnings that may provide more context about the issue. SAP documentation and support notes may also offer insights into similar issues.
  
  
  Test Integration Points: If the issue is suspected to be related to integration with other systems, conduct tests to ensure that data is being transferred correctly and that duplicates are not being created during the transfer process.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and VL02N (Change Outbound Delivery) to manage purchase orders and deliveries.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Support can provide additional guidance if needed.
  User Training: Ensure that users involved in the procurement and logistics processes are trained on best practices to avoid duplicate entries.
  
  By following these steps, you should be able to identify and resolve the cause of the OPS_SE_SHP032 error in your SAP system.