How To Fix OPS_SE_PUR_COMMON108 - Inconsistent release information in message header and item

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_PUR_COMMON - Messages for Services in Purchasing

• Message number: 108

• Message text: Inconsistent release information in message header and item

What causes this issue?

A message was received via SOA interface
PurchaseRequestERPReleaseConfirmation_In.
This message contains information about the release of the purchase
requisition at header level and item level.
In the received message, the header and the item contain contradictory
information.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The received message cannot be processed.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check which system this message was sent from, and make sure that the
release information sent in the message is either at header level or at
item level.
For purchase requisitions that are subject to overall release, the
information can only be sent in the header fields. For purchase r
equisitions that are subject to individual release (of items), the
information can only be processed at item level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_PUR_COMMON108 - Inconsistent release information in message header and item ?

  The SAP error message OPS_SE_PUR_COMMON108, which states "Inconsistent release information in message header and item," typically occurs in the context of SAP's procurement processes, particularly when dealing with purchase orders or release orders. This error indicates that there is a mismatch between the release information in the message header and the item level of the document.
  Causes:
  
  
  Mismatch in Release Strategy: The release strategy defined at the header level does not match the release strategy at the item level. This can happen if the items have different release statuses or if the header is set to a different release status than the items.
  
  
  Incomplete Data: There may be missing or incomplete data in either the header or item level that is causing the inconsistency.
  
  
  Configuration Issues: Incorrect configuration in the release strategy settings or in the message types can lead to this error.
  
  
  Manual Changes: If manual changes were made to the purchase order or release order after it was created, it could lead to inconsistencies.
  
  
  Solutions:
  
  
  Check Release Strategy: Verify that the release strategy for both the header and item levels are consistent. Ensure that all items are released according to the same strategy.
  
  
  Review Document Data: Check the purchase order or release order for any missing or inconsistent data. Ensure that all required fields are filled out correctly.
  
  
  Reprocess the Document: If the document was changed manually, try to reprocess it to ensure that the system recalculates the release information.
  
  
  Configuration Review: If the issue persists, review the configuration settings for the release strategy in the SAP system. Ensure that the settings are correctly defined and aligned with business processes.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the inconsistency is occurring.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ME23N (Display Purchase Order) or ME29N (Release Purchase Order) to review the details of the purchase order and its release status.
  SAP Documentation: Refer to SAP Help documentation for detailed information on release strategies and procurement processes.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the OPS_SE_PUR_COMMON108 error in your SAP system.