How To Fix OPS_SE_PUR_COMMON109 - Inconsistent release information in message header or item

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_PUR_COMMON - Messages for Services in Purchasing

• Message number: 109

• Message text: Inconsistent release information in message header or item

What causes this issue?

A message was received via SOA interface
PurchaseRequestERPReleaseConfirmation_In.
This message contains fields concerning the release or rejection of the
purchase requisition at header level and item level.
The content of these fields is inconsistent in document &V1& item &V2&.
This may occur, for example, if both the field for release
(ReleaseStatusCode) and the field for rejection (ReleaseRejectionStatus
Code) have been filled.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The received message cannot be processed.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check which system this message was sent from.
When sending the release message, ensure that only one of these fields
is filled: ReleaseStatusCode or ReleaseRejectionStatusCode.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_PUR_COMMON109 - Inconsistent release information in message header or item ?

  The SAP error message OPS_SE_PUR_COMMON109, which states "Inconsistent release information in message header or item," typically occurs in the context of SAP's procurement processes, particularly when dealing with purchase orders, release strategies, or messages related to procurement documents.
  Cause:
  This error usually arises due to inconsistencies between the header and item levels of a message in the procurement process. Some common causes include:
  
  
  Mismatch in Release Strategy: The release strategy defined at the header level does not match the release strategy at the item level. This can happen if the item has been modified after the header was released.
  
  
  Incomplete Data: Required fields or data may be missing or incorrectly filled in either the header or item details.
  
  
  Changes in Document: If changes were made to the purchase order or related documents after the initial release, it could lead to inconsistencies.
  
  
  Configuration Issues: There may be issues with the configuration of the release strategy or message types in the system.
  
  
  Solution:
  To resolve the OPS_SE_PUR_COMMON109 error, you can follow these steps:
  
  
  Check Release Strategy:
  
  Verify that the release strategy for both the header and item levels are consistent. Ensure that the same release strategy is applied to both levels.
  
  
  
  Review Document Changes:
  
  If any changes were made to the purchase order after it was released, check if those changes have caused the inconsistency. You may need to re-release the document.
  
  
  
  Validate Data Completeness:
  
  Ensure that all required fields are filled out correctly in both the header and item sections of the document. Look for any missing or incorrect data.
  
  
  
  Reprocess the Message:
  
  If the error occurred during message processing, try to reprocess the message after correcting any inconsistencies.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP configuration team to review the settings for release strategies and message types. Ensure that they are set up correctly according to your business processes.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME23N (Display Purchase Order) or ME28 (Release Purchase Order) to review and manage purchase orders.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details about the transaction.
  Documentation: Review SAP documentation related to release strategies and procurement processes for further insights into how to manage and troubleshoot these types of errors.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the OPS_SE_PUR_COMMON109 error.