How To Fix OK028 - Entries for origin of data and F4 help are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: OK - Logical database PS

• Message number: 028

• Message text: Entries for origin of data and F4 help are inconsistent

What causes this issue?

You want to tell the system where to look to locate data. However, the
indicators you have set for the search do not agree with the indicators
you have set for the physical and logical origin of the data.

How to fix this error?

Change your entries so that both areas agree and the system can select
the data.

How can this happen?

When you set the indicator that the physical origin of the data is
<LS>From the archive</>, you must also set the indicator <LS>In archive
data</> under <ZH>Locate value...</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OK028 - Entries for origin of data and F4 help are inconsistent ?

  The SAP error message OK028 indicates that there is an inconsistency between the entries for the origin of data and the F4 help in the system. This typically occurs in the context of controlling (CO) or financial accounting (FI) modules when trying to access or input data related to cost centers, internal orders, or other financial objects.
  Cause:
  
  Inconsistent Master Data: The master data for the cost centers, internal orders, or other financial objects may not be properly maintained or may have been changed without updating related entries.
  Missing or Incorrect Configuration: The configuration settings for the controlling area or the relevant organizational units may not be set up correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access certain data, leading to inconsistencies.
  Data Migration Issues: If data has been migrated from another system or during an upgrade, inconsistencies may arise if the data was not properly mapped or validated.
  
  Solution:
  
  Check Master Data: Verify the master data for the relevant cost centers, internal orders, or other financial objects. Ensure that all necessary fields are filled out correctly and consistently.
  Review Configuration Settings: Go to the configuration settings in the SAP system and ensure that all relevant settings for the controlling area and organizational units are correctly defined.
  Use Transaction Codes: Use transaction codes like KS01 (Create Cost Center), KO01 (Create Internal Order), etc., to check the entries and ensure they are consistent.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data. You can check this using transaction SU53 after the error occurs.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Data Consistency Check: Run consistency checks for the controlling area using transaction OKB9 or similar tools to identify and rectify any inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing cost centers and internal orders, such as KS02 (Change Cost Center), KO02 (Change Internal Order), etc.
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to controlling and financial accounting to understand the underlying processes better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis or technical team to investigate further, as there could be deeper system issues at play.