How To Fix OIO165 - Shipment &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 165

• Message text: Shipment &1 does not exist

What causes this issue?

The packing program cannot find shipment number &MSGV1& in the
database.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE OIO_SP_MISSING_DATA OBJECT DOKU ID TX

System Response

The scheduled activity is cancelled.

How to fix this error?

Either create the missing data or remove the current activity from the
schedule queue.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIO165 - Shipment &1 does not exist ?

  The SAP error message OIO165 indicates that a shipment with the specified identifier does not exist in the system. This error typically occurs in the context of logistics and transportation management when trying to access or process a shipment that has not been created, has been deleted, or is not available in the specified status.
  Causes:
  
  Non-existent Shipment: The shipment number you are trying to access does not exist in the database.
  Incorrect Shipment Number: There may be a typo or error in the shipment number you are entering.
  Deleted Shipment: The shipment may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: The user may not have the necessary permissions to view or access the shipment.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization.
  
  Solutions:
  
  Verify Shipment Number: Double-check the shipment number for any typographical errors. Ensure that you are using the correct format and number.
  Check Shipment Status: Use transaction codes like VT03N (Display Shipment) to see if the shipment exists and is in the correct status.
  Review Deletion Logs: If you suspect the shipment was deleted, check the deletion logs or consult with your SAP administrator to confirm its status.
  User Authorization: Ensure that you have the necessary authorizations to access the shipment. If not, contact your system administrator to grant the required permissions.
  Data Synchronization: If your SAP system is integrated with other systems, check for any synchronization issues. You may need to wait for the data to be updated or troubleshoot the integration.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VT01N (Create Shipment), VT02N (Change Shipment), and VT03N (Display Shipment).
  SAP Notes: Check SAP Notes for any known issues or patches related to shipment processing.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the OIO165 error and take appropriate action to resolve it.