How To Fix OIO164 - System error: delivery &1 has no status record (VBUK)

SAP Error Message - Details

• Message type: E = Error

• Message class: OIO - Remote Logistics

• Message number: 164

• Message text: System error: delivery &1 has no status record (VBUK)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OIO164 - System error: delivery &1 has no status record (VBUK) ?

  The SAP error message OIO164 indicates that there is a system error related to a delivery document, specifically that the delivery with the specified number does not have a status record in the VBUK table. The VBUK table is used to store status information for sales documents, including deliveries.
  Cause:
  The error can occur due to several reasons:
  
  Missing Status Record: The delivery document may not have been properly created or saved, leading to the absence of a corresponding status record in the VBUK table.
  Database Issues: There may be issues with the database that prevent the status record from being created or retrieved.
  Custom Development: If there are custom programs or enhancements that manipulate delivery documents, they may inadvertently cause issues with the status records.
  Data Consistency Issues: There may be inconsistencies in the data due to incomplete transactions or failed updates.
  
  Solution:
  To resolve the OIO164 error, you can take the following steps:
  
  
  Check Delivery Document: Verify that the delivery document exists and is correctly created. You can do this by checking the document in the SAP GUI using transaction code VL03N (Display Outbound Delivery).
  
  
  Check VBUK Table: Use transaction SE11 to view the VBUK table and check if there is an entry for the delivery document in question. If there is no entry, it indicates that the status record was not created.
  
  
  Recreate the Delivery: If the delivery document is missing a status record, you may need to recreate the delivery. This can be done by deleting the existing delivery (if it is not yet processed) and creating a new one.
  
  
  Check for Custom Code: If there are any custom developments or enhancements related to delivery processing, review them to ensure they are functioning correctly and not causing issues with the status records.
  
  
  Database Consistency Check: If you suspect database issues, you may need to run consistency checks or consult with your database administrator to ensure that the database is functioning correctly.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the delivery number and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: VL03N (Display Outbound Delivery), SE11 (Data Dictionary), SE80 (Object Navigator).
  Tables: VBUK (Sales Document: Header Status), VBUP (Sales Document: Item Status).
  SAP Notes: Always check for relevant SAP Notes that may provide additional insights or solutions for specific error messages.
  
  By following these steps, you should be able to diagnose and resolve the OIO164 error in your SAP system.