How To Fix OIJ_RU517 - Inconsistency with ref. ticket & item/subitem &; check not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 517

• Message text: Inconsistency with ref. ticket & item/subitem &; check not possible

What causes this issue?

The system found inconsistencies between the reference ticket item or
subitem and the item of this customs declaration or another customs
declaration of the same class.
For example, the material in the item of this or another customs
declaration is different from that of the reference ticket item or
subitem, or the ticket item or subitem is set for deletion.

System Response

The system cannot check the open quantity available in the reference
ticket item or subitem against the sum of quantities in all the customs
declaration documents of the same class.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU517 - Inconsistency with ref. ticket & item/subitem &; check not possible ?

  The SAP error message OIJ_RU517 typically indicates an inconsistency related to reference tickets and their associated items or subitems in the SAP Oil and Gas (OIJ) module. This error can occur during various processes, such as when trying to perform a check or validation on a reference ticket that has discrepancies in its associated data.
  Cause:
  
  Data Inconsistency: The reference ticket may have been modified or deleted, leading to inconsistencies with the associated items or subitems.
  Missing Data: Required fields or data for the reference ticket or its items/subitems may be missing or incorrectly filled.
  Configuration Issues: There may be issues with the configuration settings in the OIJ module that affect how reference tickets and items are linked.
  Transaction Errors: Errors during previous transactions may have left the system in an inconsistent state.
  
  Solution:
  
  Check Reference Ticket: Verify the reference ticket for any inconsistencies. Ensure that it exists and that all required fields are correctly filled.
  Review Associated Items/Subitems: Check the items and subitems linked to the reference ticket. Ensure that they are correctly configured and that there are no missing or incorrect entries.
  Data Consistency Check: Run a data consistency check in the OIJ module to identify and rectify any discrepancies.
  Recreate Reference Ticket: If the reference ticket is found to be corrupted or inconsistent, consider recreating it and re-linking the items/subitems.
  Consult Documentation: Refer to SAP documentation or notes related to the OIJ module for any specific guidelines or troubleshooting steps related to this error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the OIJ module that may help in diagnosing or resolving the issue (e.g., OIJ-related transaction codes).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the OIJ_RU517 error and implement a suitable solution.