How To Fix OD792 - Ticket & succesfully actualized.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 792

• Message text: Ticket & succesfully actualized.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD792 - Ticket & succesfully actualized. ?

  The SAP error message OD792 typically relates to issues with the processing of a ticket in the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or Service Management (SM) modules. The message "Ticket & successfully actualized" indicates that the ticket has been processed, but there may be underlying issues that need to be addressed.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data associated with the ticket, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary permissions to perform certain actions related to the ticket.
  System Configuration: There may be configuration issues in the SAP system that affect how tickets are processed.
  Integration Issues: If the ticket is linked to other systems or modules, integration issues may cause problems during processing.
  Workflow Errors: If there are workflows associated with the ticket, errors in the workflow configuration may lead to this message.
  
  Solutions:
  
  Check Data: Review the ticket data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to process the ticket. If not, work with your SAP security team to grant the required permissions.
  Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system is set up correctly for ticket processing.
  Integration Checks: If the ticket is linked to other systems, check for any integration issues. Ensure that data is flowing correctly between systems.
  Workflow Analysis: If workflows are involved, analyze the workflow configuration for any errors or misconfigurations. You may need to adjust the workflow settings or troubleshoot any issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  CRM Order Management: Transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  Workflow Monitoring: Transaction codes like SWI1 or SWI2_FREQ for monitoring workflows.
  
  
  Documentation: Review SAP documentation related to ticket management and error handling for additional insights.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.