How To Fix OD790 - Ticket created. Subsequent document generation ended with errors.

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 790

• Message text: Ticket created. Subsequent document generation ended with errors.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD790 - Ticket created. Subsequent document generation ended with errors. ?

  The SAP error message OD790, which states "Ticket created. Subsequent document generation ended with errors," typically occurs in the context of document processing within SAP, particularly in the areas of logistics, sales, or service management. This error indicates that while a ticket (or document) was successfully created, there were issues when trying to generate subsequent documents related to that ticket.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data that the system requires to generate subsequent documents.
  Configuration Issues: Incorrect configuration settings in the relevant modules (e.g., SD, MM, PM) can lead to errors during document generation.
  Authorization Issues: The user may not have the necessary authorizations to perform the actions required for subsequent document generation.
  System Errors: There could be temporary system issues or bugs that are causing the error.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts during document processing.
  
  Solutions:
  
  Check Error Logs: Review the application logs (transaction SLG1) or the specific error messages in the system to identify the root cause of the issue.
  Data Validation: Ensure that all required data is complete and accurate. Check for missing or incorrect entries in master data (e.g., customer, vendor, material) and transaction data.
  Configuration Review: Verify the configuration settings in the relevant modules to ensure they are set up correctly for the document types involved.
  Authorization Check: Ensure that the user has the necessary authorizations to create and process the documents.
  System Health Check: Check for any ongoing system issues or maintenance activities that might be affecting document processing.
  Consult Documentation: Refer to SAP Notes or the SAP Help Portal for any known issues or patches related to this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SE80 (Object Navigator), and others that may help in troubleshooting.
  SAP Notes: Search for SAP Notes related to error OD790 in the SAP Support Portal for any specific fixes or recommendations.
  Documentation: Review the documentation for the specific module you are working with (e.g., SD, MM, PM) to understand the document flow and requirements.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the OD790 error in SAP.