How To Fix OD667 - Only deleted partner roles exist for customer &1

OD667 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 667

• Message text: Only deleted partner roles exist for customer &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD667 - Only deleted partner roles exist for customer &1 ?

  The SAP error message OD667, which states "Only deleted partner roles exist for customer &1," typically occurs when you are trying to perform an action related to a customer in the SAP system, but the system has identified that the customer only has partner roles that have been marked as deleted.
  
  Cause:
  
  Deleted Partner Roles: The customer in question has partner roles (like sold-to party, ship-to party, etc.) that have been deleted in the system. This means that while the customer record exists, the associated partner roles are no longer active.
  Data Inconsistency: There may be inconsistencies in the customer master data, where the system expects active partner roles but finds only deleted ones.
  
  Configuration Issues: There might be configuration settings in the partner determination procedure that are not set up correctly, leading to this error.
  
  
  Solution:
  
  Check Partner Roles: Go to the customer master data (transaction code XD03 for display) and check the partner roles