How To Fix OB030 - Excise duty default values are taken from customer master record

SAP Error Message - Details

• Message type: E = Error

• Message class: OB - IS-OIL Downstream TDP messages

• Message number: 030

• Message text: Excise duty default values are taken from customer master record

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OB030 - Excise duty default values are taken from customer master record ?

  The SAP error message OB030 indicates that the system is trying to determine excise duty values, but it is defaulting to the values from the customer master record. This typically occurs in scenarios where excise duty is applicable, such as in the case of sales transactions involving goods that are subject to excise tax.
  
  Cause:
  
  Missing Configuration: The excise duty configuration may not be set up correctly in the system. This can include missing tax codes or incorrect settings in the tax determination procedure.
  Customer Master Record: The customer master record may not have the necessary excise duty information filled out, leading the system to default to the values from the customer master.
  Material Master Record: The material master record may also lack the necessary excise duty information, which can cause the system to revert to the customer master.
  Transaction Type: The transaction type being used may not be configured to handle excise duties properly.
  
  
  Solution:
  
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