How To Fix OB031 - Country & region & city & is not defined &

SAP Error Message - Details

• Message type: E = Error

• Message class: OB - IS-OIL Downstream TDP messages

• Message number: 031

• Message text: Country & region & city & is not defined &

What causes this issue?

You have not defined the specified country code, region and city code in
table T005G.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry. If it is necessary, maintain the table T005G for this
combination.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OB031 - Country & region & city & is not defined & ?

  The SAP error message OB031 typically indicates that there is a configuration issue related to the country, region, and city settings in the system. This error often arises when the system cannot find the specified location in the configuration settings, which can affect various processes, such as tax calculations, shipping, or address validation.
  Cause:
  
  Missing Configuration: The country, region, or city is not defined in the SAP system.
  Incorrect Data Entry: The data entered for the country, region, or city may be incorrect or misspelled.
  Master Data Issues: The master data for the customer, vendor, or other entities may not have the correct address information.
  Transport Issues: If the configuration was recently transported from another system, it may not have been set up correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code OBD2 (for defining countries) and ensure that the country is defined.
  Use transaction code OBD3 to check the regions and ensure they are correctly linked to the country.
  Use transaction code OBD4 to check the cities and ensure they are correctly linked to the region.
  
  
  
  Verify Master Data:
  
  Check the master data of the relevant business partner (customer/vendor) to ensure that the address is correctly entered.
  Ensure that the country, region, and city fields are filled out correctly.
  
  
  
  Data Entry:
  
  Double-check the spelling and format of the country, region, and city in the relevant transaction or master data entry screen.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, ensure that all necessary configuration settings were included in the transport request.
  Check if the transport was successful and if any errors occurred during the transport process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to configure country, region, and city settings.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBD2, OBD3, and OBD4 for configuration.
  SAP Notes: Search for SAP Notes related to OB031 for any specific patches or updates that may address the issue.
  User Roles: Ensure that you have the necessary permissions to view and edit configuration settings in SAP.
  
  By following these steps, you should be able to identify and resolve the OB031 error in your SAP system.