How To Fix OA785 - SAP ArchiveLink (storage system message: data carrier problem)

OA785 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 785

• Message text: SAP ArchiveLink (storage system message: data carrier problem)

What causes this issue?

An error was reported by the partner system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reason for the error cannot be eliminated from the application.
Please inform your system administrator / content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA785 - SAP ArchiveLink (storage system message: data carrier problem) ?

  The SAP error message OA785, which indicates a "data carrier problem" in the context of SAP ArchiveLink, typically arises when there is an issue with the storage system that is being used to store archived documents. This can occur for various reasons, including hardware failures, configuration issues, or problems with the data carrier itself.
  Causes of OA785 Error
  
  Hardware Issues: The physical storage medium (like a tape drive or disk) may be malfunctioning or not properly connected.
  Configuration Problems: The ArchiveLink configuration may not be set up correctly, leading to communication issues between SAP and the storage system.
  Data Carrier Problems: The specific data carrier (e.g., tape, disk) may be damaged, full, or not recognized by the system.
  Access Rights: The user or the system may not have the necessary permissions to access the storage medium.
  Network Issues: If the storage system is network-based, there may be connectivity issues affecting access.
  
  Solutions
  
  Check Hardware: Ensure that the storage