How To Fix O5231 - Incompatibility with product restrictions on contract.

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 231

• Message text: Incompatibility with product restrictions on contract.

What causes this issue?

One of the referenced contracts contains a restriction on adding
additional line items to the call-off order that are not referenced to
a specific contract.

System Response

Prior to you creating orders, the system displays a warning message,
error message or an information message because the proposed materials
do not contain a reference to a contract.

How to fix this error?

If you received an error message the system takes you back to the order
entry screen. You can override the warning message by choosing
<ZK>Enter</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5231 - Incompatibility with product restrictions on contract. ?

  The SAP error message O5231, which states "Incompatibility with product restrictions on contract," typically occurs in the context of contract management and sales order processing. This error indicates that there is a conflict between the product being ordered and the restrictions defined in the contract.
  Cause:
  
  Product Restrictions: The contract may have specific restrictions on the products that can be sold or delivered. This could include limitations on certain product types, quantities, or conditions under which the products can be sold.
  Contract Conditions: The conditions defined in the contract may not be met by the product being ordered. For example, the product may not be part of the agreed-upon product list in the contract.
  Validity Period: The product may not be valid for the time period specified in the contract.
  Customer-Specific Agreements: There may be customer-specific agreements that restrict the sale of certain products to specific customers.
  
  Solution:
  
  Review Contract Terms: Check the terms and conditions of the contract to understand the restrictions that are in place. Ensure that the product you are trying to order complies with these restrictions.
  Modify the Order: If the product is indeed incompatible, consider modifying the order to select a product that is compliant with the contract.
  Update Contract: If the product should be allowed under the contract, you may need to update the contract to include the product or adjust the restrictions accordingly.
  Consult with Sales/Contract Management: Engage with the sales or contract management team to clarify the restrictions and determine if any adjustments can be made.
  Check Validity Dates: Ensure that the order is being placed within the validity period of the contract.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to manage sales orders.
  Contract Management: Familiarize yourself with the contract management module in SAP, which includes managing product restrictions and conditions.
  Documentation: Review SAP documentation or help files related to contract management and product restrictions for more detailed guidance.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.